A decision engine for Health Insurance Brokers.
Better recommendations. Better pitches. Every consultant, every time.
Health Switcher is a custom-trained AI that identifies existing policies, captures customer needs, and surfaces better-fit recommendations — turning every consultant into your strongest one.
Designed to make your brokers better, not replace them.
The problem we're solving
Policy evaluation requires two critical steps: finding the customer's existing policy among 100,000+ options, then comparing it against their actual needs to recommend better alternatives.
Both steps are traditionally manual, time-intensive, and difficult to get right consistently.
Identifying the existing policy
Customers often don't know their exact policy name or details. Brokers must manually search through 100,000+ policies based on fragmented information.
Time-consuming and error-prone
Eats time consultants could spend with the customer
Creates friction early in the evaluation process
Comparing against ideal coverage
Once the existing policy is identified, brokers must understand what the customer actually needs, then manually compare against thousands of alternatives.
Hard to deliver the same depth on every consultation
Impossible to manually review all market options
Even experienced consultants can't hold the whole market in their head
Health Switcher solves both problems
Our custom-trained AI instantly identifies the existing policy, helps capture what matters most to the customer, then generates best-match recommendations from the entire Australian market.
How it works
Three steps from fragmented information to actionable recommendations — all in one call
Find existing policy
Free-text input. AI interprets and identifies the current policy from 117,625 products — even with incomplete information.
"Bupa Gold family VIC $350/fn" → exact policy in seconds
Compare & recommend
Add customer needs. AI compares against the entire market and provides ranked recommendations with match scoring and side-by-side comparisons.
117,625 policies evaluated, best matches ranked
Arm the consultant
Auto-generated premium calculations, consultation scripts, and side-by-side comparisons — so the consultant starts the call with everything they need to recommend with confidence.
From policy ID to sales-ready materials
Combo Engine ★
No manual search can evaluate tens of thousands of Hospital + Extras combinations. Our Combo Engine does it automatically — finding the optimal pairing no broker could discover by hand.
The Challenge
Most customers need both hospital and extras cover. With 117,625 products across 34 funds, there are tens of thousands of possible Hospital + Extras combinations.
Manually finding the optimal pairing — balancing coverage, value, and strategic fit — is nearly impossible.
The Solution
Health Switcher's Combo Engine evaluates tens of thousands of Hospital + Extras pairings from the same fund simultaneously.
It automatically identifies the best-matched pair based on customer needs, coverage gaps, and value optimization — finding combinations no manual search could discover.
Why brokers choose Health Switcher
Make every consultant your best consultant
New starters deliver the depth of recommendation it normally takes years to develop. Senior consultants get instant backup on the long tail of products they don't see often. Everyone levels up.
See more clients in a day
Hours of manual policy searching collapse to seconds. Consultants spend their time where it matters — building rapport, understanding needs, and closing.
Pitch with confidence, every time
Clear comparison, dollar-value benefits, and a ready-to-deliver script for every recommendation. No more reaching for the right framing mid-call.
Compliance and consistency, built in
Every recommendation evaluated the same way, scored the same way, and explainable. Easier QA for team leads, lower risk for the business.
Built for an industry that can't afford to be wrong
Health insurance recommendations carry real consequences. Health Switcher is built around that reality.
Trained on the Australian market only
Our model is purpose-built for Australian private health insurance — not a general-purpose chatbot wearing a costume.
Every recommendation is explainable
Match scores break down across four weighted components, so consultants and team leads can see exactly why a policy ranked where it did.
Designed to assist, not decide
The consultant always sees the reasoning, the alternatives, and the trade-offs. Final advice stays with the human.
Full market or your panel — your call
Compare across every product in the Australian market, or narrow to your preferred funds. The same engine works either way, and Strategic Fit weighting keeps your commercial relationships front and centre.
Built to integrate into your workflow
Health Switcher embeds directly into your existing systems — CRM platforms, quoting tools, and internal workflows. Your consultants work in the tools they already use.
Embedded integration
Embed Health Switcher directly into broker platforms, CRM systems, and internal tools. Policy evaluation happens right where your consultants work — no context switching, no separate logins.
API & webhook connections
Connect Health Switcher to your CRM, communication platforms, and quoting systems via REST API and webhooks. Automate policy evaluation triggers and sync results across your tech stack.
Ready to make every consultation your best one?
We're partnering with select broker groups and integration partners for early access.
Register your interest